Invoice Status Query

Ruveon provides a simplified process to check invoice receipt and payment date and you will receive an update within 15 minutes. You no longer have to send e-mails or submit a ticket. By entering your invoice details in the form below, you will receive an e-mail with the status of your invoice. For invoices submitted today, please check the status after 24 hours.

E-Invoicing

Available solutions include:

SAP Business Network (Ariba)

As a Ruveon supplier you can continue using the SAP Business Network for receiving orders and sending invoices.

The aim is to use a centralized platform where we can submit purchase orders to our suppliers, and have a secure and immediate exchange on the purchase orders and invoices. This will provide more transparency on the document status. The increased efficiency and transparency are beneficial for us and you, our valued suppliers!

To help you with your information need, please kindly check the information below based on your status:

Are you using the SAP Business Network Portal?

Email pdf

As a Ruveon supplier you can send your invoices in pdf format via email. Advantages include immediate reception, confirmation of reception, faster processing, reduced postage and printing costs, monitoring of payment status and avoidance of lost invoices. You can send your invoices to billing@ruveon.com.

To allow Ruveon to process and pay your invoice in a timely manner, please bear in mind the invoice requirements reflected in below “Invoice requirements” section.

Benefits:

• Faster processing
• Reduced administrative effort
• Improved transparency
• Lower risk of lost invoices

Paper Invoicing

Paper invoices are scanned before processing. To avoid delays:

• Use high-quality print (black on white, no highlighting)
• Use standard formats (A4 or US Letter)
• Send invoices to the address specified in the purchase order

Invoices must comply with applicable legal and contractual requirements.

We strongly encourage all our suppliers to help us make paper-based transactions obsolete, where legally possible.

Mandatory Invoice Requirements

Paper invoices must be sent to the address specified on the purchase order. The invoice has to meet all legal requirements.

Furthermore, to avoid delay in payment, it is important that the invoice includes the following mandatory information which should match the details provided in the purchase order (PO):

• The invoice must be addressed to Ruveon, including the correct address.
• The invoice must adhere to USA requirements predefined by legal regulations (e.g. VAT).
• Supplier’s full name and address
• The word “invoice” (or if a credit, the words “credit note”)
• Invoice number and invoice date
• Value and currency
• Description of goods and services supplied
• Ruveon PO number and PO item number (if applicable)
• Name and contact details of Ruveon representative
• Any unique reference number or information requested by the Ruveon representative
• The invoice must specify advance payments and final settlements and always indicate already paid advance payments.

The invoice should list separately the net value of goods and services, the rate and amount of VAT, and the total/gross value of the invoice.

Please note that any invoice which does not comply with the above requirements will be returned to the supplier for resubmission. This may lead to a delay in payment.

Correct Invoicing for On-Time Payment

• Only one purchase order should be billed per invoice
• Invoice structure must match the purchase order
• Prices, currency, and units must align with the purchase order
• Payment terms must correspond to the purchase order

For logistics-related costs:

• Specify type, location, time unit, and price
• Do not apply surcharges on third-party costs
• Show such costs as a separate line item

Missing or inconsistent information may lead to processing delays.

Exceptions (Non-PO and Non-Automated Invoices)

Invoices without a purchase order reference or those that are not submitted via SAP Business Network (Ariba) may be submitted:

• As PDF via email (billing@ruveon.com)
• In compliance with all invoicing requirements

Please note that paper or email submissions may result in longer processing times.